The Future of Me: Reimagining Global Capability Centres

We recognize the excellent contribution made by the GCC community in shaping the services economy and providing a competitive edge to the overall global enterprise. The intent of this report is to enable actionable thoughts in leaders and to respond to the multitude of trends. At times a small chore seems innocuous and not future shaping. We are in an era where there are many such and the impact warrants working and thinking together.

The Report has assembled trends and impact and serves as a wakeup call for each of us individually on our learnability, adoption and adaptation to new technologies. The ability to look in, look outside and sideways and learn, collaborate instead of compete, take positions on specialism and generalist skills, choose between being rigid and flexible, mindful of information security and privacy are all part of the hors d'oeuvre. As an organization or individually we have a choice on how we respond to what we see happening around us.