GICs in India are a key segment in India’s IT-BPM sector with a share of one-fifth of IT-BPM exports (FY2016). India continues to be the leading location to set up GICs - ~21 per cent of GICs set up globally in 2015 are in India. GICs account for over one-fourth of India’s export employees.
This report traces the growth of the GIC industry in India – from delivering cost arbitrage to business value and further, maturing into CoEs for parent organisation.
Increasingly, European, Japanese firms setting up GICs in India
Majority of GICs focused on R&D and product development.
Business model shifting to transaction based.
Next level of growth - mobility, analytics, cloud, digital payments, AI
This report is the second part of a two-part report. While the first part gives an overview of the GIC landscape in India and the critical role they are playing in enabling digital…
GICs in India over the last decade-and-a-half have scripted a story of success – moving from a ‘proof-of-concept’ to centres of strategic importance. This segment has been growing at a…
