GICs in India: Emerging Centres of Excellence

This report is the second part of a two-part report. While the first part gives an overview of the GIC landscape in India and the critical role they are playing in enabling digital transformation of their parent firms, this report gives an in-depth analysis of GICs in the IT services, BPM, SPD/ER&D segments: location/vertical-wise spread, increasingly mature role being played, offering vertical-specific services, end-to-end ownership of products/projects – thus, delivering significant value to the parent firm. The report also analyses the maturity levels, business models, enabling innovation, challenges and the future roadmap.