GICs are rapidly maturing and moving up the value chain, driven by the dynamic macro-economic circumstances, changing business environment and emerging technologies. GICs today are playing a vital role in the development of India as a source of high quality talent and cost benefits.
This report succinctly provides an exhaustive overview of the GIC establishment process in India, the key strategic levers that contribute to GIC success, as well as, some best practices from high-performing GICs.
The GIC Cookbook is aimed at providing global enterprises with an overview of the activities required to establish and operationalize a GIC in India. Additionally, this Cookbook will help existing GICs benefit from the learnings and best practices associated with this operating model.
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GICs in India are a key segment in India’s IT-BPM sector with a share of one-fifth of IT-BPM exports (FY2016). India continues to be the leading location to set up GICs - ~21 per cent…
GICs in India over the last decade-and-a-half have scripted a story of success – moving from a ‘proof-of-concept’ to centres of strategic importance. This segment has been growing at a…
