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Digital Transformation in AUTOMOTIVE and the role of GCCs

The automotive industry is going through a transformation of unprecedented magnitude. At the same time, the industry is being challenged by fast-changing customer preferences, demand slowdown, global trade complexities and fierce competition from new age automakers. Technology driven trends such as personalization, autonomous and connectivity mobility are rapidly expanding the potential automotive business pool.

To navigate the challenges and to capitalize on these emerging opportunities, the global automotive enterprises are undergoing holistic transformation across dimensions of Products, Plants, People and Processes.

In this context, Indian Global Capability Centers (GCCs) are playing an ever more integral role in facilitating, and in a few cases even spearheading this transformation for their global organizations. The purpose of this report is to reflect on what Digital Transformation means in the context of automotive and how GCCs can play an active role in driving this transformation for the parent enterprise.

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Key Findings


  • 4Ps of the automotive digital enterprise – Smart Plants, Smart Processes, Smart Products and Smart People

  • Shift from consultative solutioning to taking ownership of global product development roadmaps and driving product localization efforts

  • Transformation of automotive enterprises: hardware to software defined; components to intelligent systems; linear relationships to partnership model

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