
Gen AI and the Business Process Management Industry - A Perspective
Generative AI and AI (collectively referred to as AI in this article) has the potential for transforming industries by automating creative and analytical tasks that so far could only be done by humans. The potential in the Business Process Management (BPM) industry is vast and largely untapped, and can revolutionize how companies operate, deliver significant efficiencies, and augment customer experience (Cx).

Leadership Insights: Generative AI & it’s Impact on Customer Service (CX)
Generative AI (GenAI) has become a focal point in the business landscape. From healthcare to retail to finance, industries are leveraging AI to streamline processes and enhance customer experiences.

How Cloud Infrastructure Supports Growing AI Workloads?
According to recent statistics, the global AI market is projected to reach $1,345.2 billion by 2030, with a compound annual growth rate of 36.8%.

India’s Strategic Role in the AI Revolution
According to Indian government estimates, investment in India’s robust AI capabilities are growing at a compound annual growth rate of 30.8%, and the total Indian AI market is expected to be worth $7.8 billion by 2025. Further, A top tier audit firm estimates that generative AI (GenAI) could boost India’s total GDP by $359-$438 billion by 2030.