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Talent and New ways of working in the age of digital transformation

The whitepaper highlights the difference between doing digital and being digital and that while digital transformation may seem to depend on better algorithms and more advanced hardware, its success rests fundamentally on the innovations of talented people working together

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Key Findings

  • Bringing a human-centric approach to reimagine the product and service design around the needs of the customer
  • Driving active collaboration among different subject matter experts who can manifest the design into viable products and services
  • A paradigm shift from a world in which the business interacts with customers and IT services business needs
  • It isn’t enough to convert insights rapidly into a product or service. Instead, collaborative teams must be able to do this iteratively and constantly adapt by incorporating customer insights

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