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Resiliency of the Indian ER&D Ecosystem in the wake of COVID-19

 

This compendium has been put together to showcase how India ER&D industry has responded to the Covid-19 crisis.

It highlights the key steps taken by ER&D firms to manage internal operations to ensure continuity of business.

It also showcases examples of how these companies helped their customers keep this business running without affecting productivity.

There are 10 case studies: Cyient, HCL, Infosys, KPIT, L&T TS, Onward Technologies, QuEST Global, Sasken, Tech Mahindra and Wipro

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Key Findings

Robust BCP strategies
  • Rapid taskforces set up to combat Covid-19
IT infrastructure
  • Procurement & distribution of laptops, dongles, etc.
Agile project management
  • Enhanced employee productivity through collaboration tools
Building contextual offerings
  • Build contextual solutions to navigate through the crisis – thermal scanning, remote assistance solutions, etc.
Revamping HR policies
  • Guidelines, best practices and productivity trackers for Work From Home
Employee safety initiatives
  • Incorporating social distancing, increased sanitization levels, restricted movement, etc.

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