Quarterly Industry Review- November 2020

Analysis of Indian IT-BPM industry performance during the quarter ending September 2020. This analysis is based on the quarterly results declared by the top listed India-centric IT-BPM companies which comprise over 46% of the industry.

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Key Findings

Global Economy

Global growth expectations maintain a downward trajectory as the effects of Covid-19 pandemic continue

IT-BPM Industry Performance

Revenue recorded a positive growth, increasing 6.0 percent Q-o-Q, as demand started to recover, highest sequential growth since 1QFY17

Performance by Regions and Verticals

All regions registered a growth in revenues sequentially, with EMEA showing some recovery on Y-o-Y basis; Similar trend was witnessed across all verticals which registered a growth sequentially, with BFSI growing on a Y-o-Y basis as well

Other Operational Metrics

Fixed price revenue share stabilized; Client metrics revived as demand recovered during the quarter

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