Quarterly Industry Review- August 2020

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Analysis of Indian IT-BPM industry performance during the quarter ending June 2020. This analysis is based on the quarterly results declared by the top listed India-centric IT-BPM companies which comprise over 46% of the industry.

Key Findings

Global Economy

Global growth expectations take a massive hit as uncertainties continue to prevail amidst the Covid-19 pandemic

IT-BPM Industry Performance

Revenue recorded a negative growth, declining 6.0 percent Q-o-Q, as demand took a hit amidst economic uncertainties amidst the pandemic

Performance by Regions and Verticals

All regions registered a decline in revenues, both sequentially as well as Y-o-Y, North America showed resilience; Similar trend was witnessed across all verticals which registered a decline sequentially as well as Y-o-Y, BFSI showed resilience

Other Operational Metrics

Fixed price revenue share reversed its trend; Client metrics took a hit as adverse impact of the pandemic showed during the quarter

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