Nasscom GCC Playbook- Telangana’s Blueprint for Growth

India’s Global Capability Centers (GCCs) are at a transformative juncture – evolving into strategic hubs that are not only redefining the Indian corporate landscape but also influencing global business dynamics. Nasscom, in collaboration with UnearthInsights, is excited to release this playbook which provides a comprehensive framework for establishing Global Capability Centers (GCCs) in Telangana, India, highlighting key considerations, government support, talent availability, and infrastructure. It includes practical guidelines, case studies, checklist and frameworks to enhance operational capabilities as well as navigate the complexities of GCC establishment.

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Key Findings

GCCs are pivotal for organizations seeking innovation, talent access, business continuity, and cost optimization, with a focus on sectors like Healthcare, BFSI, and Automotive.

Establishing a GCC involves a structured approach, including defining strategy and objectives, conducting feasibility analysis, selecting locations, engaging with government authorities, and ensuring compliance with legal and regulatory frameworks.

elangana is a prime location for GCCs due to its established ecosystem, availability of talent, supportive government policies, and infrastructure advantages, particularly in cities like Hyderabad, Warangal, and Karimnagar.

The Telangana government offers various incentives, including tax benefits, streamlined regulatory processes through TS-iPASS, and support for labor law compliance, making it easier for companies to set up operations.

Collaborating with infrastructure partners, academia, and startups is crucial for GCC success. Special Economic Zones (SEZs) provide additional benefits, including tax exemptions and simplified compliance.

The region has a diverse talent pool, with a focus on emerging digital skills such as AI, ML, and cybersecurity, essential for driving GCC growth and innovation.

A robust legal and finance compliance checklist is necessary for both setup and ongoing operations, ensuring adherence to local regulations and standards.

By 2030, GCCs are expected to play a significant role in India's technology ecosystem, with anticipated growth in market size, headcount, and capabilities.

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