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NASSCOM-Frost-Enterprise Digital Transformation

As technology continues to evolve rapidly and permeate more layers of business operations, digital solutions have become an integral component of the growth roadmaps for most enterprises.

The enterprise imperative for going digital is fueled by confluence of factors including an expanding base of demanding digital-savvy consumers, intensified competition from digital-savvy competitors including disruptive new-entrants, and the necessity to stay ahead of them in the market.

The aim of this study is to research, analyze, and forecast the digital transformation strategies of Indian enterprises and assess value proposition from the supply side that address expectations of the enterprises transforming their business processes.

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Key Findings

Developing a strong integrated network

Creating a core platform that helps in data flow and connects individual silos in an organization.. A strong and secure network to hold data loads and maintain its integrity. E.g. Integrated and streamlined networks reduced the operational costs in telecom industry by 30%.

Data (on cloud) and Applications Management

Identifying the application that will empower and create value for the organization. Deciding the solutions that can be on cloud and solutions that can be outsourced (managed services).

Creating an environment for employees and consumers

Creating a digital workplace to leverage cloud platforms and automation solutions to improve efficiency. ‘Customer first model’ to develop a ecosystem for the consumer.

Industry specific solutions

Retail : E.g. Creating uniform Omni-Channel experience. Manufacturing : Leveraging IoT solutions.

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