The technology services industry is changing faster than ever as enterprises scramble to keep up the innovation, competitors and changing needs of customers. In this shifting global marketplace, each player in the industry will need to navigate the landscape carefully as operating models change, fast moving, well-funded competitors appear from unexpected directions, cutting-edge talent becomes hard to find, regional power centers rise, and governments impose new regulations and ramp up investments in technology.
This report takes a mid-to long-term view to illuminate these and other trends and provides insights into how to create impact and sustain growth in ever changing marketplace.