DIGITAL ENTERPRISE MATURITY 3.0 - Boosting Business Resilience through Technology

With digital transformation becoming ‘table stakes’, enterprises need to not only fast-track foundational maturity alongside testing out emerging technologies, but also continually measure, assess, and improve upon their current digital transformation decisions. This presents digital solution providers the opportunity to become preferred partners for enterprises by bringing in the right balance between scaling existing digital projects for cross-functional impact and innovating rapidly with the next set of emerging technologies. In this context, NASSCOM and Avasant bring the “Digital Enterprise Maturity 3.0 - Boosting Business Resilience through Technology” report which is an in-depth analysis of practices by 550 global end-user enterprises, across 11 major sectors and 4 major geographic regions, positioned at varying levels of digital maturity.

The study is based on the findings of the “Digital Enterprise Survey” conducted in May’2022, capturing the end-user’s perspective on digital transformation in their respective organizations. The findings from the survey were aggregated and analyzed to construct “The Digital Enterprise Maturity Index” – a multivariate assessment framework that defines key attributes of highly mature digital enterprises to enable calibration of enterprise, sector, regional, and overall global digital maturity, year-on-year.

Compared with the pre-pandemic trends reported in the first Digital Enterprise report in early 2020, a faster “shift-up” along the maturity curve is being seen in the current edition of the report, with a robust outlook for the ongoing financial year, FY2023. Moreover, while unravelling the nuances of the key attributes of a mature digital enterprise, the study also corroborates the fact that digital maturity is a journey with moving goalposts and the Digital Enterprise Maturity Index will strive to track these trends year-on-year.