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COVID-19 and Supply Chains: The Digitalization Imperative

The pandemic, COVID-19, has brought supply chain planning executives and managers back to the drawing board. They are trying to answer the fundamental question on, “What is supply chain disruption, and what can technology do to help prepare and respond better?” Asking this question is pertinent to deploying the right set of detection, alerting, and mitigation mechanisms, for a better-managed future and fully digitalized supply chains. This whitepaper, a first in a series, lays the argument for digital supply chains to be understood in light of the outcomes these can achieve.

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Key Findings

Nature of Supply Chain Disruptions During COVID-19

  • World trade volumes shrank between 13-32% due to pandemic-led supply chain disruptions
  • Typical supply chain disruptions are unexpected, negative, localized; unlike COVID-19
  • The six major factors of supply chain disruptions have been aggravated in the pandemic
Shortcomings of Complex, Legacy Supply Chains

  • Global SCM software market will be USD 23 billion by 2024, at a slower 9% CAGR vis-à-vis average 13% growth rate in enterprise software spend
  • SCM software vendor landscape is highly fragmented, resulting in integration challenges
  • Limited awareness and heavy presence of MSMEs are limiting digital transformation plans
Digital Supply Chains – A Brief Explanation

  • Digital supply chains are much more than a digital replica of traditional supply chains
  • Digital supply chains heavily rely on information-based alerting and predictions to preempt actions and minimize response times
  • Digital supply chains stand to gain from the integrated and combinative utilization of digital technologies
Exemplar Digital Supply Chains – A Case for Action

  • Supply chains that had planned for sustainability were better equipped to ride through the pandemic
  • While widespread disruptions were evident across all sectors, some witnessed an uptick in digital technology adoption
  • Exemplar companies not only continued with ongoing transformation projects; some even initiated such projects in the midst of stiff challenges

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