Business Process Management Best Practices Playbook - Part 1

The BPM Best Practices Playbook has been compiled together with a vision to share learnings from across the industry in four areas (identified through interactions with many small and mid-sized players) that have significant potential to drive impact on the business operations of the BPM organizations. The ‘actionable’ recommendations will help the BPM players enhance efficiency and effectiveness of these functions as well as build strong, sustainable client relationships.