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Technology-led Healthcare Transformation in India During COVID-19

Over the last few decades, India has made significant advancements in the way healthcare is delivered in the country. The sector, being one of the biggest by employment and revenue, has been growing at a brisk pace. According to pre-COVID estimates, the sector is expected to increase three-fold to INR 8.6 trillion by 2022. India’s public expenditure on healthcare stood at 1.2% as a percentage of the GDP in Budget 2021. Indian Healthcare sector continues to grow on the back of the increased pace of digitization in response to COVID-19 impacts and due to its favorable government policies. This article provides a brief overview of the state of Indian healthcare sector, tech-enabled solutions that eradicated COVID-19 challenges with use cases examples, digital technologies that are driving the Healthcare transformation agenda and the road ahead. 
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Key Findings

The Healthcare Opportunity In India
  • Indian Healthcare sector is incessantly growing due to its strengthening coverage, services and growing expenditure by public and private players
  • The sector is expected to reach US$372 billion by 2022
  • It will likely generate 2.7 million new jobs in India between 2017 and 2022
  • Increasing income, better health awareness, lifestyle diseases, and increasing access to insurance are sector’s key growth drivers
Tech-enabled solutions eradicated key COVID-19 challenges
  • Despite being one of the largest sectors by employment and revenue, the sector witnessed various challenges emerged from the pandemic
  • Overburdened healthcare system, reduced patient access to healthcare and disrupted supply chain activities were the top challenges
  • This resulted in tech-enabled solutions adoption to provide virtual healthcare services, uninterrupted virtual patient care, and better supply chain management
Digital technologies driving the Healthcare transformation
  • Integration of healthcare with technology by the Corporates, the Government and start-ups have helped the sector respond to the pandemic strongly
  • Key tech-specific developments were seen driving the sector’s digital transformation agenda, including
    a- Phygital for remote care delivery and telemedicine,
    b- Online/teleconsultation services integrated with smart remote diagnostic apps,
    c- Integrated care ecosystems and better patient engagement, amongst others
The road ahead
  • India continues to emerge as a stronger economy due to increased vaccination & favorable policies
  • The funds issued by the Government (INR 23K crore) and RBI (INR 50K crore credit) will help the sector better manage its infrastructure
  • The Government plans to increase public health spend to 2.5% of the its GDP by 2025
  • The overall sector shows positive growth owing to huge investments further fueled through the massive adoption of technology in the sector

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