The rise of the millennials (Gen-Y), technological disruptions, changing business environment and higher customer expectations – these are the factors that are impacting and influencing businesses everywhere. Organisations are facing an urgent need to re-invent and re-orient themselves to these changes, leading to a new world of work – global spread, greater collaboration, knowledge driven.
Human Resources (HR), a sector that has traditionally been associated with back-office, administrative services, with a focus on people management, has not been immune to these disruptions. In fact, as firms adjust to the new world order, HR has had to change the way it functions. The HR of the Future is emerging as the Change champion, Employee advocate and Strategic partner.
Workforce on demand, machines as talent, data & analytics, etc.
Technology disrupting the status quo & opening up new possibilities. Technology in HR providing an enriching employee experience - ~65% firms indicate improved E-SAT.
Social media emerging as the key engagement platform.
Scientific insights, analytics provide new tools to drive workforce performance.
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