NASSCOM Return to Workplace Survey – Evolving Towards Hybrid Operating Model

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NASSCOM conducted a series of surveys to assess the return to workplace preparedness, sentiment, and expectations at the employee as well as the employer end. Through primary research and interactions with stakeholders, insights were gathered to identify how the Future of Work in India is shaping up. The report further analyzes the evolution towards hybrid operating model in tech industry in India, its outlook. The report looks also provides a framework for identifying the right hybrid model for organizations as presented in this insights compendium

Key Findings

Employees and Employers are equally interested in returning to workplace in a hybrid setup
~50% of workforce likely to return to offices for up to three days a week by Jan’22

Employee Perspective

Workforce under the age of 25 & above 40 years (junior and senior management) wants a sooner return to workplace as compared to middle management, female workforce equally interested in return to workplace
Better Infrastructure and hardware, Social connect and bonding with peers, and lesser distractions as compared to WFH are the top three reasons for employee preference to return to workplace
Employees believe that safety from COVID-19, flexible work timings, and better collaboration and communication with supervisors were the three top reasons why they enjoyed remote working
Employees expect their organization to have a 1-3 month roadmap to bring workforce back to premises; employees under the age of 25 require lesser time to return to workplace as compared to others

Employer Perspective

Employee health & safety remains the key consideration for return to workplace, voiced by over 81% of organizations
~60% of organizations will reach readiness to re-open office spaces by Jan’22
Data security, stakeholder preferences, and employee vaccination status are likely to be the key determinants of which employees will return to workplace first

Hybrid Work Models

70% of organizations are looking at hybrid work models beyond the pandemic
Organizations with more than 1,000 employees are more likely to adopt a hybrid operating model

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