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India the Digital Solutions Hub for The World

Indian IT-BPM industry has been gearing up for being the ultimate digital partner, providing end-to-end, innovative and transformative solutions and services to enterprises across the globe. In this study “India, the ‘Digital Solutions Hub’ for The World” prepared in partnership with Everest Group, we are attempting to showcase the depth and breadth of services that India as a delivery center is able to provide to customers. The study highlights through case examples how providers are improving and building their capabilities be it through partnerships, acquisitions, reskilling of talent or setting up CoEs  to fulfill and cater to customer delight and business outcomes.

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Key Findings


  • Digital is larger than the hype with enterprises globally stepping up their budgets to accelerate their pace of adoption

  • Enterprises are actively exploring automation, AI, and IoT after achieving significant adoption in the digital SMAC stack

  • India is a hotbed for digital innovation with a rich ecosystem of startups, tech providers, and service providers engaging in global delivery

  • Indians firms are leveraging digital technologies to deliver operational optimization to clients, accelerate speed-to-market, and enhance workforce productivity and efficiency

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