Creating a great workplace has significant benefits like enhanced performance on market indices and high customer satisfaction levels. Great Place to Work® Institute India, in partnership with NASSCOM, worked together to recognise the best workplaces specifically in the Indian IT-BPM sector. Some areas that differentiate the best workplaces in the industry from the rest are equity in pay and profit sharing, impartiality in performance evaluations, managers walking the talk and delivering on their promises, a fun and welcoming work environment and involvement in decisions that affect employees’ work. The detailed analysis is being presented in the report and it offers select best practices as case studies.
Fair evaluation of performance and opportunities for career growth are key imperatives of a great workplace.
Equal treatment of individuals regardless of their position, managers walking the talk was rated high by employees that worked in the winner companies.
Making the workplace fun and employee engagement programs were key enablers for a great employee experience.
Hiring appropriate talent has a significant impact on whether employees consider their organisation a great workplace.
