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AIOps is a new and rapidly growing area of IT management that uses artificial intelligence and machine learning technologies to automate IT operations and improve overall efficiency. AIOps started with the aim of automating IT operations, but quickly evolved into a horizontal approach serving every vertical in the technology industry. AIOps provides real-time insight and analysis of vast amounts of IT data, such as application logs, network data, security events, and performance metrics, enabling organizations to detect and resolve IT incidents and problems more quickly and effectively. With 1 in 3 organizations already using AIOps, cost savings of up to 50% and productivity improvements of up to 45% has been seen. AIOps is a promising technology that has the potential to revolutionize IT operations and has become increasingly popular in recent years. This evolved from multiple trends and needs impacting ITOps, including IT environments, and today has become the hygienic and a new normal with GenAI infusion.
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