The session will dwell on the areas of Hybrid working model i.e, an combination of office vs work from home model ; Sustainable % of workforce at onsite and offshore location that would enable GCCs in the BFSI domain to scale up with the tight speed.
Key Focus Areas
- Scale and scope for adoption of the HM
- HQ point of view on the model
- Opportunity for Indian GCC's to scale up and become more relevant to HQ
- Avenues & scope expansion in India post COVID-19 with the hybrid model
- Foreseeable challenges in adoption of the Model
- Business cases on adoption of the hybrid model
Few questions which the session will try and answer
- What is the business case for scaled HM in a post Covid-19 world?
- How to determine scale and scope of work for HM adoption?
- What are the key elements of integrating HM with the GBS delivery model?
- What talent and operating model changes are needed to build (remote) workforce of the future in GBS?
