NASSCOM TECH Session on: Building Vernacular BOTs: Democratizing Digital Reach

India is currently witnessing rapid growth in regional language users. India has 560 million internet users and the number is growing because of easy access to smartphones and the internet. This makes us the second largest online market after China. it is very important that the Indian internet also has an adequate amount of content in Indian languages, which today is only 0.1%.

In today's time, where meeting people face-to-face to close deals is dubious; chatbots with voice, vernacular (multilingual), and video emerge as a savior. Especially for SMEs, where persuasion plays a key role in signing a contract, chatbots with video conferencing features and local language support can make conversations more seamless. To build digital Indian businesses, government bodies need to provide content in local languages. And this requirement has provided a significant boost to the Indian translation Industry.

While local language content consumers are booming, brands and companies face several challenges in leveraging this opportunity.

Let's delve deeper into the Building the vernacular BOTs and their use cases.

Session Highlights:

• Building a vernacular BOTs
• Technical Challenges and Solutions/platforms
• Case Study and demo on deploying vernacular Chatbots