Journey of onboarding the Digital Workforce

The digital workforce is a phrase that has been coined to describe a variety of robotic and automated solutions for driving productivity efficiencies in the workplace. Some of these technologies are in their early stages of development, while others are coming to maturity and undergoing mass adoption by businesses. In most cases, the digital workforce will not be a physical embodiment of a digital worker. Rather a virtual robot (software) that will be either working in the background or accessed by consumers and co-workers through a command based interface.

The introduction of the digital workforce for most workplaces is likely to occur in a series of evolutions. The journey has already begun but over the next few years, most large enterprises will start exploring how to best deploy robotics solutions into their organisations to commercialise data, simplify consumer interactions and improve customer service, and to drive wave after wave of continuous improvement and quality standards into operational and back office processes.

In this exclusive session hosted by NASSCOM, learn from the experts and practitioners collective wisdom of over 2800 entities implementing over 1M+ bots.