Invitation to the Roundtable session on BFSI GCCs-The Road Ahead

The global BFSI industry has experienced digital embedment across the business value chain while gearing up to provide an omnichannel customer experience while continuing to address emerging opportunities presented by new emerging players, the ESG focus and all while meeting the requirements of the regulators. The Financial Services industry is at the epicenter of this change, influencing buying behaviour, individual and business transactions across the global ecosystem. The industry has evolved and transformed its global service delivery model through establishing 'Global Capability Centers' (GCC).

NASSCOM and KPMG in India recently launched the report 'BFSI GCCs - The Road Ahead' which echoes how GCCs will be pivotal in shaping the businesses of the future and will act as a guiding map for organisations to start redesigning their offerings and influencing customer experiences.

We are pleased to invite you and your team member to tune in to the panel discussion on "BFSI GCCs - The Road Ahead" with leading industry experts. The agenda of the session is as follows:

Agenda

• Introduction and Context Setting
• Opening Address and Key Insights from NASSCOM - KPMG in India Report 'BFSI GCCs - The Road Ahead'
• Panel discussion on key trends and contemporary use cases in BFSI GCC segment
• Q & A Session
• Conclusion