Episode 1: Operating Models Emerging from Covid

The discussion will focus on exploring the future of operating models and team structures that may emerge because of the COVID experience. The discussion will delve into the impact on role, capability mix and engagement model of GCCs. This will also force organizations to adopt a remote culture of operation and engagement. The discussion will try to also identify the downstream impact that this will have on processes and tools and supporting policies that may have to see a change.

NASSCOM BCG Survey ON "EMERGING OPERATING MODELS" Survey link