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Contactless Service Centres – a key focus

Wednesday, June 17th, 2020
Thursday, June 18th, 2020
Time: 11:00 pm - 12:30 am

Online

Contactless Service Centres – a key focus
Join us for our 2nd session of NASSCOM BPM e-Confluence, which will deep-dive into the new hybrid working models emerging, as more companies give flexibility to employee to work from anywhere, thus leading to pressures for both customers and the organizations. Focus will be to discuss how BPM players can be part of their customer's journey in this change, what are the different collaborative models which will allow both to do more, to create a seamless & contactless service experience!