Markets & Industry

Market

GLOBAL TRADE DEV

Industry

SME Landscape

Global Capability Centers

Global Capability Centers

BPM

Engineering R&D

Global Trade Development

GTD - Empowering the Indian Tech Industry

Who is GTD

Nasscom's Global Trade Division is the engine behind innovation and strategic outreach, facilitating a favorable business environment for international growth of Indian IT-BPM companies. We strengthen relationships with overseas clients and stakeholders through market development, proactive policy interventions, and alliances. Our branding initiatives are focused on amplifying the global presence of the Indian tech sector to foster profound international collaborations. This multifaceted approach strengthens the industry’s global footprint, ensuring sustained growth and success.

how does gtd work

Proactive Policy Promotion/Development

Advocating for policies that support a thriving global tech ecosystem.

Access to Global Markets

Providing invaluable insights and access to unlock the vast potential of emerging markets for businesses aiming to expand their global presence.

Global IT Alliances

Builiding successful alliances with international tech associations to foster effective collaboration and mutual growth, benefiting the tech sector.

Free Trade Advocacy

Advancing principles of free trade to facilitate unhindered global trade dynamics with a focus on key issues like labour mobility, fair taxation and social justice.

Discovering/Unveiling New Opportunities

Exploring new geographies to discover untapped markets and further expanding our global reach.

SME Landscape

Nasscom for SMEs

We are focused on encouraging the growth of Tech SMEs by offering them a platform to network, collaborate and learn from industry leaders. Our initiatives and programs have enabled SMEs to drive substantial contributions towards India's economic development. We aim to provide committed support and access to vital resources, essential for the expansion of Indian SMEs in the global market

Nasscom SME Council Priorities

Knowledge Dissemination

Organizing roundtables for effective knowlege sharing, addressing current trends, challenges and possible solutions pertaining to the SME sector.

Key Resources

Identifying and providing shared resources involves recognizing common needs and challenges among member SMEs and offering them access to relevant tools and services that address their requirements.

Policy Advocacy

Promoting policy advocacy to champion SME interests which involves actively engaging with policymakers to influence the development of favorable policies and regulations that cater to the needs of the industry.

Market Access

Broadening market access and new business opportunities for our members. We also provide support to SMEs in building meaningful and valuable customer relationships.

SME Council Members

Sriram Subramanya

CHAIR, Founder, MD & CEO, Integra Software

Maulik Bhansali

Vice-Chair, Executive Director, CEO, Netweb Software Pvt Ltd

Sameer Jain

CEO, Net Solutions

Hrishikesh Nandedkar

Managing Director , Fusion Global Business Solutions

Parijat Agarwal

Co Founder & COO, Metacube Software

Arun Patnaik

Director, AABSyS Information Technology Pvt Ltd

Arunabha Ghosh

Founder & CEO, Blue Copper Technologies Pvt. Ltd

Ashfaq Shiliwala

Founder & CEO, TransForm Solutions (P) Limited.

Ashfaq Shilliwala

Founder & CEO, TransForm Solutions (P) Limited.

Atreyee Thekedath

Founder & CEO, Web.Com (India) Pvt Ltd

Dipti Agrawal

Co-founder & CEO, Tudip Technologies

Ganna Vadlamaani

President & CEO, Amzur Technologies Pvt Ltd

Kumar Mallampalli

Co-founder & Partner, RheinBrücke IT Consulting Private Limited

Partap Aggarwal

Founder & CEO, IDS Infotech Limited

Priyankar Baid

Founder & CEO, P B Tech Impact Solutions Pvt Ltd

Rajesh Raju

CEO, Achala IT Solutions Pvt.Ltd

Ramesh Krishnamurthy

President - Gaming & HR, Indium Software

Uma Venkatraman

CEO, Ixsight

Vidushi Kapoor

Co Founder & CEO, Process Nine Technologies (Process9)

Vijay Kumar

CEO & Co-Founder, In App Information Technologies (India) Pvt Ltd

Vivek Kalagara

Founder & CEO, DataFoundry Private Limited

Global Capability Centers

India's 4th generation Global Capability Centers (GCCs) are transitioning; they're stepping into co-leadership roles, igniting innovation in product development and technology. They are significantly benefiting their parent organizations in their capacity as technological hubs of excellence. GCCs seamlessly blend traditional corporate functions with state-of-the-art analytics and AI, amplifying their importance in the global business arena. As they become increasingly essential to corporate strategies, GCCs are rapidly expanding across sectors like finance, healthcare, retail, and tech, serving as accelerators for innovation and leadership. Due to the integration of technology and leadership within GCCs, they on track to become indispensable strategic partners in a globally interconnected business landscape.

GCC Council Member

Mamatha Madireddy

GCC Council Chair, MD & Head of HSBC Global Service Centres (GSCs), HSBC, India

Sachin Kulkarni

Senior Vice President, Fiserv

Punit Sood

PAST CHAIR, Head of India & International Hubs, NatWest Group

Amit Kalra

Head, Swiss Re Global Business Solution Centres India

Siva Padmanabha

VP, Global IT Enterprise Capabilities & Solutions and MD, AstraZeneca India Pvt. Ltd.

Ajeya Motaganahalli

Vice President of Engineering & MD India R&D, Pure Storage

Anahita Tiwari

Managing Director, Head - India Global Centers, Morgan Stanley

Arvind Vaishnav

Head , Philips Innovation Campus

Guru Bhat

Senior Director of Engineering, Google

Rajat Raheja

Division President, Amdocs

Resham Sahi

Senior Vice President, Technology & Head of Maersk Technology Center, A. P. Moller- Maersk

Sunil Gopinath

CEO , Rakuten India

Tarun Sareen

Managing Director, Sun Life Global Solutions

BPM

Business Process Management: The Industry Now

India's BPM industry has evolved from backend voice services to intelligent, data-driven operations. This shift is focused on driving business outcomes through an extensive understanding of underlying processes. Now, the industry now offers transformation as a service, emphasizing design thinking, agile delivery, and automation. With a revenue of $47.4 Bn (FY23E) and housing the largest concentration of G2000 companies, India's BPM sector remains a global leader, characterized by cloud-based AI, data monetization, and automation. This evolution positions India at the forefront of delivering BPM 4.0's full potential.

Nasscom's BPM Council : What we do

Growth Mindset

Driving the growth of the BPM sector with a keen focus on three vital areas : capacity development, market development, and strategic positioning of the industry to achieve its goals.

Policy Advocacy

Advocating for supportive policies to sustain the sector's expansion and success. This creates the right environment that will maintain cost competitiveness and nurture growth.

Centres of Excellence

Fostering analytics based Centers of Excellence that encourage innovation driven growth, through a focus on key areas like AI customer experience (CX) and Data-Driven Insights. These centers serve as hubs for technological advancement which is critical for the progress of the BPM industry.

Talent & Skill Development

Prioritizing industry-specific and relevant academic curriculum, we focus on cultivating and developing skills directly aligned with the sector's evolving requirements. This approach ensures a consistent supply of proficient professionals capable to meet the changing needs of the industry.

BPM Council Members

Harita Gupta

Nasscom BPM Council Chair, Head of Global Experience | SVP Global Business Operations Solutions and Support , Sutherland Global

Arjun Ramaraju

Chief Executive Officer, Conneqtcorp

Diwakar Singhal

Global Business Leader, Genpact

Kannan Sugantharaman

Chief Financial Officer, Omega Healthcare

Deepak Wadhawan

Global Vice President- India Delivery and Operations, Concentrix

Abhishek Basu

Managing Director - India, Capita

Anish Mukker

CEO, Teleperformance

Anup Kapoor

Infosys BPM, Chief Operating Officer & Whole-time Director, , Infosys

Jitendra Mohan

Business Unit Head, Travel and Hospitality , WNS

Mythily Ramesh

Co-Founder & Director, NextWealth

Samir Malhotra

Digital Business Operations at Cognizant, SVP & Global Delivery Head , Cognizant

Sanjay Ponnappa

President, Alorica India , Alorica

Srinivasan Nadadhur

CFO , eClerx

Vikas Bhalla

President, EXL and Head of Insurance Business, EXL Service

Engineering R&D

Engineering, Research & Development

India's ER&D sector has become a driving force behind technological advancement, fueled by a robust talent pool, increasing demand for Indian services, and widespread digital transformation. The industry has accomplished rapid growth and innovation in the last two years, fuelled India's outstanding engineering expertise and strong global partnerships. Positioned remarkably in the ER&D landscape, India is expected to increase its share in the global ER&D sourcing market from 17% in 2023 to 22% by 2030. Nasscom aims to support the country's strategic efforts towards service offerings which will determine its success in capturing a large portion of future global ER&D expenditures.

nasscom ER&D Council’s top priorities

Facilities for Growth

Supporting the Make In India program with a focus on design-led manufacturing. Further, addressing sector-specific challenges through Special Interest Groups in areas like Auto, Aero, C&HE, Telecom and Semiconductor. With this initiatibe we aim to boost research and innovation which will unveil new markets, showcasing India's ER&D expertise globally.

Outreach Initiative

Organizing the Nasscom Engineering Summit which will serve as a premier platform for gathering industry leaders and experts from across the ER&D sector.

Skill Development

Enhancing talent employability, research quality and skill development by facilitating a collaborative approach among Industry, Academic Institutions and Government Bodies.