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Revenue: $30 Billion (FY 17)
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25% Of The Industry Exports
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38% Share in Global BPM Market
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1 Mil Direct & 3 Mil Indirect Employment
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40% Women Employees
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Largest location for CIS services; Omni-channel expertise
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Financial Services Specialist Centre
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Knowledge Services Hub For The World
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Analytics Solutions Converting Data Into Insights
Enable the collective capability of the Indian BPM Industry to grow to US $50 billion by 2020 from the current US $30 billion.
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Priorities
Nasscom's BPM Council’s priorities are on capacity development, market development and positioning of the industry for meeting its larger goal of growing the Business Process Management (BPM) sector.
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Policy
AdvocacyTo retain the cost competitiveness of the industry and create right infrastructure and environment to support the growth of the industry.
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Centres of Excellence
To build the analytics eco-system and support innovation-led growth in core areas such as Big Data & Analytics.
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Talent & Skill Development
The growing industry is attracting talent of various skills. The focus is on industry-led academic curriculums to build and nurture skills that are relevant and closer to the Industry’s needs.
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Re-Branding the Industry
The Industry offers solutions by leveraging the quality of its resources, domain expertise and technology. The rebranding is to showcase career opportunities in the industry and position India as the hub for all BPM processes.