menu
close

AI POWERED TECH SERVICES: A ROADMAP FOR FUTURE READY FIRMS

DOWNLOAD PDF

Indian Tech giants and nimble mid-scale players, along with BPO and GCC stalwarts, are racing to harness the potential of GenAI, pouring investments into crafting innovative solutions. In collaboration with BCG, nasscom delves into this pressing question of are tech services players ready to ride the wave of AI and GenAI? The study unveils a comprehensive six-dimensional framework to evaluate the AI maturity landscape across India's Tech ecosystem – looking at AI for Clients, Vision & Governance, Operational Model, People, Technology, and Data. Through this, the report aims to illuminate the path taken by exemplars in the space to serve as learnings for the sector.

Key Findings

Global AI market and investments set to grow rapidly

  • 25-35% CAGR-led increase in AI market expected by 2027
  • GenAI to comprise 33% of the AI market
  • Software and services to comprise 85%+ of new market opportunity
  • BFSI will dominate, however, with public sector and healthcare growing faster
  • Private investments in AI will top $80 Bn by 2027, driven by data and analytics, supply chain and GenAI investments
Indian AI market and investments rising robustly

  • India set to mirror global growth rates to touch $17-22 Bn AI TAM y 2027
  • $4 Bn+ AI investments received in India in 2022-23
  • Majority private investments by Indian tech product and services players are within India
  • Tech and healthcare verticals and data and analytics and digital content horizontals get most funding
  • India 3rd largest AI talent base, with 1.25-1.35 Mn demand expected by 2027
Industry-first AI Acceleration Index highlights exemplar practices in becoming AI-ready

  • The index assesses six dimensions - AI for clients, vision and governance, operating model, people, technology and data.
  • Exemplars recognize the need to integrate AI-based solutions through the stack
  • Leading firms are investing heavily in upskilling and reskilling their workforce in AI-related tech
  • AI CoEs with a dedicated leader and business, technical and legal roles brought in to drive the AI business are shaping up
  • Exemplars are building and adopting unified GenAI platform, with ready integrations with common LLMs and data ingestion & labelling methodologies
  • Paid PoCs and rapid PoC-to-production is key
There are key imperatives for Indian tech services players to scale their AI portfolio

  • Understand the difference between what clients will experiment with vs. pay for vs. find value in
  • Build an account-specific GTM strategy
  • Offer platform-based accelerated soft launches
  • Train delivery, sales, pre-sales teams on technical and consultative selling of AI solutions
  • Rethink operating model with broader organizational representation and use case prioritization methods

Get The Report

Download the report and get detailed insights on the sector.

Regular Price : Free Download
Member Price : Free Member Login

Nasscom Members- Login to download the report

Related Reports

AI POWERED TECH SERVICES: A ROADMAP FOR FUTURE READY FIRMS

AI POWERED TECH SERVICES: A ROADMAP FOR FUTURE READY FIRMS

Indian Tech giants and nimble mid-scale players, along with BPO and GCC stalwarts, are racing to harness the potential of GenAI, pouring investments into crafting innovative solutions…

FMOps: The Generative AI Imperative for Production

FMOps: The Generative AI Imperative for Production

Generative AI applications and solutions have grown leaps and bounds since the start of 2023. In this context, it is critical to have a streamlined approach to develop, deploy, run,…

Harnessing the Power of Generative AI – Opportunities for Technology Services

Harnessing the Power of Generative AI – Opportunities for Technology Services

Generative AI is estimated to yield an annual economic value of USD2.6 to USD4.4 trillion globally, with the highest impact expected across high tech, banking, and retail industry.…

AIOps: The Key to Achieving Tech Agility

AIOps: The Key to Achieving Tech Agility

AIOps is a new and rapidly growing area of IT management that uses artificial intelligence and machine learning technologies to automate IT operations and improve overall efficiency.…

Generative AI Startup Landscape in India – A 2023 Perspective

Generative AI Startup Landscape in India – A 2023 Perspective

As of May 2023, the Indian Generative AI landscape had more than 60 startups dedicated to offering solutions and services to their customers spread across various industry verticals.…