COVID-19 has been a key driver to push organizations to rethink their business and operating model. It has made them think fast and execute faster. A New Normal is fast emerging and while it is difficult yet to paint out an exact picture, most of us have developed an understanding of the possibilities.
It is a chance for GCCs to emerge as a strong value differentiator by quickly remodeling itself to address the business models of the future and shape and support the organization priorities through this transformation
The series is a combination of leadership talks, fireside chats and panel discussions. It is a great platform planned by NASSCOM to bring together ignited minds and influencers from the industry on a common platform to help us understand.
June 08th, 2020
11:00 AMThe discussion will focus on exploring the future operating models and team structures that may emerge because of the COVID experience. This situation will force organizations to adopt a remote culture of operation and engagement. The discussion will delve into the impact on role, capability mix, and engagement model of GCCs.The discussion will try to also identify the downstream impact that this will have on processes and tools and supporting policies that may have to see.
June 16th, 202003:00 PMCOVID has forced most companies to speed up their digital transformation journey and also tested their BCP readiness. The operating model is surely to change and this will need a strong foundation of technology to support the same. This discussion will focus on laying down a blueprint of the technology and infrastructure needs that have to enable for the long term. Discussion will also touch upon financial and policy impacts as well as what will be the ask from government.
June 23rd, 202004:00 PMThe role and expectations from GCCs may evolve significantly along with new operating model. It is possible that GCCs can leverage remote as a strength and bring in new capabilities and take on additional ownership. This may need a complete re-think on employee lifecycle, policies, processes, and talent profile. The stream will focus on discussions on what will be new talent needs, people practices, and policies that will be required to support the new GCC.
June 30th, 202004:30 PMThe session is a futuristic outlook on how will GCCs evolve by 2025 and what will be the persona of a highly matured, transformational GCC that will emerge as a strong value contributor to the overall organization. The discussion will present the thoughts of industry leaders and influencers in helping us understand that the elements of the foundation layer has to be put in place now to ensure we are ready for the model center of 2025
Important Note - Due to PM address to the nation at 4pm, the session will begin at 4:30pm
Global Cyber Security practice Co-leader, Head – Risk Consulting and Partner, KPMG
Managing Director, Head - Swiss Re Bangalore
EVP & Managing Director, Wells Fargo India & Philippines
Head - Fidelity Investments, India
Managing Director, Allstate India
Head of Global Business operations, Ingka Group
Managing Partner- Bangalore, India Leader - GCCs, KPMG
Partner, Deloitte India
VP - Employee Experience, Adobe
HR Director, NetApp India
Division President, Amdocs India
Managing Director & Head of India Operations, BNY Mellon India
VP and Country Manager, Western Digital
Director, Human Capital Consulting, Deloitte
Director, Systems Engineering, Cisco systems India pvt Ltd.
Managing Director & Head, Citi Solutions Centers, India
Vice President & Head of Sales and Strategic Accounts, Capgemini India Market Unit
Managing Director & Partner, Boston Consulting Group (BCG)
Managing Director & Senior Partner, Boston Consulting Group (BCG)
Senior Director, Technology, Target in India
Managing Director, Intuit India
Managing Director & Partner, Boston Consulting Group (BCG)
President, Fiserv Global Services
SVP - GSS & Chairman & MD - GOSC, Metlife
Head of RBS India
SVP & Managing Director, RealPage India
SVP and Managing Director, SAP Labs India
Managing Director at Broadridge India
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