Indian IT-BPM Industry: Skilling for Digital Relevance - Case study compendium

Keeping in mind the digital revolution taking place and therefore, the need for a revolution in skills, Indian IT-BPM firms have undertaken initiatives to build relevant digital capabilities among their workforce. This compendium comprises the best of the case studies received, seven of which were awarded during the NASSCOM HR Summit 2017.

The compendium gives an overview of the digital training programs institutionalised by firms and highlights the impact on individuals, firms and the business (measurable RoI).

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Key Findings

Indian IT-BPM industry’s revenue share from digital expected to be at 38% by 2025

Workforce reskilling is an urgent and massive imperative across sectors

Continuous learning culture – the new normal

New talent a mix of subject matter experts and hybrid professionals (domain + tech + soft skills).

Across firms, at least 35%-50% of workforce currently trained in digital technologies

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